Linde lift their documentation quality and writer productivity to another level
Linde MH adopt a centralized approach and integrate their language and content management.
Company size:
14,000 employees
Company region:
Worldwide
Forklift truck manufacturer Linde MH needed to ensure high-quality documentation and optimization of their translation processes for operator manuals and technical training content across 26 languages.听
They needed to find a company-wide and fully integrated content management system to streamline the authoring process and improve reuse of content across markets.
Challenges
- Technical content needed in 26 languages听
- Expanding ranges and shorter product lifecycles creating extra volume听
- Off-the-shelf desktop publishing had reached its limits听
- Translations by local contractors lacked consistency听
- Soaring product documentation costs
Solution
- Tridion Docs听
- Translation Management听
- Translation Services听
- MultiTerm
Results
- 90% decrease in translation time to market听
- Simplified content creation and translation process听
- Increased content reuse across manuals and training collateral听
- Reduction in errors and duplicate efforts听
- Increased translation volume to 7 million words per year
