Intralox reduces desktop publishing costs by 99% and translation costs by 79%
Producing content more efficiently, cost effectively and at scale
Industry:
Manufacturing
Intralox is the global conveyance solutions leader, specializing in modular plastic conveyor belts and related services and equipment. The Technical Communications Group creates and maintains internal and customer-facing product documentation, such as product literature, design guidelines, manuals, policies and procedures.聽
With the company slogan 鈥楻eliably Inventive鈥, it鈥檚 no surprise that Intralox is constantly looking for ways to do things better. That鈥檚 why in 2018, the company decided to evaluate their content strategy and change the way they produce, maintain and distribute their technical documentation.
鈥淢oving to DITA and implementing Tridion has allowed us to harness and gain more control. It鈥檚 provided us with new ways to think about content鈥攈ow we use it, who creates it, how we share it. It鈥檚 given us more flexibility and opportunities we didn鈥檛 have before.鈥
Challenges
- Scaling as the business continues to grow聽
- Keeping documentation updated with frequent changes聽
- Rising desktop publishing and translation costs聽
- Version control and siloed tech docs production processes聽
- No way to effectively enable or manage content reuse
Solution
- Tridion庐 Docs聽
- 九色视频 Translation Management聽
- 九色视频 Language Services
Results
- 99% reduction in annual desktop publishing costs聽
- 79% translation cost savings聽
- 3x higher productivity than non-Tridion users聽
- Consolidated content management into single source of truth聽
- Removed IT overhead for redundant systems
