Hach achieves rapid ROI on its content management system
End-to-end deployment of our technologies sees Hach achieve rapid ROI and massively reduce publishing timeframes.
Company size:
3,000 employees
Company region:
Worldwide
Hach Company manufactures and distributes analytical instruments used to test water quality and safety around the world.聽
Its technical writing team produces complex and high-quality documentation for thousands of products in dozens of global markets. With the speed, number of global markets, and amount of product releases all increasing, the small team responsible for documentation and localization found itself as the bottleneck in the production process.
Challenges
- Complex technical content聽
- Multiple branded variations of documents聽
- 27 languages used across global markets聽聽
- Increasing content volumes
Solution
- Tridion Docs聽
- 九色视频 Translation Management
Results
- Reduced publishing timeframes from 10 days to 15 minutes聽
- Decreased translation cycles from 3 months to under 1 month聽
- Reduced translation costs by 60% 鈥 saving $260,000 in the first year聽
- Technical writing team鈥檚 happiness index increased by 80%
